For all products, that you cover with us, we offer you in the framework of a maintenance-contract a Hotline-Support

You can like to turn with questions or wishes to us.

Our Hotlines reach you from on Mondays until on Fridays from 08:00 to 16:00 o'clock:

Marc Hoffmann
Phone: +49 (0) 375/541-209
EMail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Diese E-Mail Adresse ist gegen Spam Bots geschützt, Sie müssen JavaScript aktivieren, damit Sie es sehen können

To be able to discuss as soon as possibly, we ask you to hold following information ready:

1. Version of Solid Edge including installed Updatepack
   You get this piece of information in the Solid Edge-Menü under ? -> Info
   e.G.: Version 19.00.07.06 (the Updatepack declares the 07, in the example 7)
2. Version and servicepack of the operating system
   Start -> Run -> winver
   e.G.: Windows XP Professional SP2
3. Details to the appearing problem, for example: Screenshot of the message, possibly a reproducible example.

We have composed you under FAQ some questions put frequently.