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For all products, that you cover with us, we offer you in the framework of a maintenance-contract a Hotline-Support
You can like to turn with questions or wishes to us.
Our Hotlines reach you from on Mondays until on Fridays from 08:00 to 16:00 o'clock:
Marc Hoffmann
Phone: +49 (0) 375/541-209
EMail:
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To be able to discuss as soon as possibly, we ask you to hold following information ready:
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Version of Solid Edge including installed Updatepack
You get this piece of information in the Solid Edge-Menü under ? -> Info
e.G.: Version 19.00.07.06 (the Updatepack declares the 07, in the example 7)
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Version and servicepack of the operating system
Start -> Run -> winver
e.G.: Windows XP Professional SP2
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Details to the appearing problem, for example: Screenshot of the message, possibly a reproducible example.
We have composed you under FAQ some questions put frequently.
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